Sheila Heen, co-author of New York Times Bestselling Difficult Conversations and Thanks for the Feedback, provides coaching for effective feedback by considering the physical space when feedback is being provided.
Sheila Heen has spent more than two decades teaching Negotiation at Harvard Law School, specializing in our most difficult conversations—where disagreements are strong, emotions run high and relationships become strained. Her firm, Triad Consulting, works with executive teams to strengthen their working relationships, work through tough conversations and make sound decisions together. Heen has applied her expertise across a diverse range of companies and cultures including Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, AT&T, and many family businesses, as well as not-for-profits, the Singapore Supreme Court and the Obama White House. She has written two New York Times bestsellers, Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.
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Sheila Heen
Founder | Triad Consulting GroupEnvironments for Effective Feedback
Published December 1, 2015TOPICS IN THIS VIDEO
Leading OthersPerformance ManagementSheila Heen, co-author of New York Times Bestselling Difficult Conversations and Thanks for the Feedback, provides coaching for effective feedback by considering the physical space when feedback is being provided.
About the Speaker(s)
Sheila Heen
FounderTriad Consulting Group
Sheila Heen has spent more than two decades teaching Negotiation at Harvard Law School, specializing in our most difficult conversations—where disagreements are strong, emotions run high and relationships become strained. Her firm, Triad Consulting, works with executive teams to strengthen their working relationships, work through tough conversations and make sound decisions together. Heen has applied her expertise across a diverse range of companies and cultures including Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, AT&T, and many family businesses, as well as not-for-profits, the Singapore Supreme Court and the Obama White House. She has written two New York Times bestsellers, Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.
Years at GLS 2015, 2018